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Printer Repair - Laser Printer Service

Laser Printer Service and Copier Repair Information

PrinterStop provides fast on-site and depot HP printer repair services, printer copier repair, laser printer services, printer maintenance, laser printer servicing, and HP printer repairs.  Located in Raleigh NC we service and repair laser printers, copiers, Zebra label printer and HP Designjet plotters in the Triangle Area.  Our factory trained technicians will repair your equipment in a quick and professional manner.  We can service Canon, HP, IBM, Lexmark, Xerox, Xante and Zebra office products.  Call (919) 872-2636 today for your HP laser printer repair, HP plotter repair and support services, zebra barcode printers service, Canon copier repair, HP laser printer service needs and repair hp printers. 

Supported Products and Manufacturers:

 LABOR RATES:

 * Minimum Charge 1 hour / Parts not included / Effective June 2020 *

ESTIMATE ONLY:                          $ 69

(Applied towards cost for either repair or replacement)

MONOCHROME PRINTERS:       $105/hr

ALL OTHER PRINTERS:              $135/hr

(Includes all MFP's, Color Printers, Label Printers, Plotters & Copiers)

 ON-SITE SERVICE:

We proudly offer printer support services in the Raleigh-Durham (Triangle, RDU) area of North Carolina.  Additional trip charge may apply - please contact us for details.  Please note that $69 estimate fee only applies to printers shipped or brought to our service depot and is not available for on-site service requests.

Please contact our office to request service at 919-872-2636 or email us at bottom of this page.   

DEPOT/CARRY-IN SERVICE:

Customers are welcome to ship or drop off equipment to our service facility during business hrs M-F 8:00 AM - 5:00 PM.  We charge $69 for a Repair Estimate and will apply this amount towards either the repair cost quoted (based on labor rates above) or cost of product replacement (if more economical). 

MAIL-IN SERVICE:

You are welcome to ship us your printer for service.  We charge $69 for a Repair Estimate and will apply this amount towards either the repair cost quoted (based on labor rates above) or cost of product replacement (if more economical).

Please make sure to pack your printer securely and use a shipping service with reliable tracking information (FedEx / UPS preferable).  Your printer will be inspected upon arrival and you will be notified if any shipping damage resulted prior to our technician working on the printer.  PrinterStop can not be held liable for any shipping damage on printers shipped in for depot service.  Please note that you will be responsible for shipping costs both outbound and inbound.

Our turnaround time is usually 1-2 business days or less (exceptions would be if parts are on backorder).  Please call or email prior to sending in equipment to obtain an RMA number and confirm repair procedures.  Write this number on the box as well as "Attn:  Repair Department".  (Please see below for an example).  When packing laser printers, please remove the toner from the printer and wrap it in a plastic bag and secure outside printer.  include a detailed description of the error or problem  you are having with your equipment and your contact information. 

Please ship your products to:

All repairs come with a 90 day warranty.  Please contact our office with any questions at 919-872-2636 or email.